Neon Insights
A channel-centric market commentary distribution platform enabling 20+ trading desks to publish their market insights and trade ideas, sell premium content, and manage subscriptions while serving 5,000+ active monthly users.
MY ROLE
Lead designer responsible for end-to-end design, stakeholder management, design system implementation, involvement in front-end development, QA support.
THE TEAM
3x designers, 6x developers, 2x QA, Market Making Business Technologist, and Neon Concierge Support Team.
TIMELINE
Q4 2019 – Q3 2023 (three major iterations)
CHALLENGE
Marex needed a centralised platform for its global trading desks to distribute market insights and monetise premium research content. Previously, market commentary was distributed through fragmented channels like email and PDFs, making it difficult for clients to access valuable information and for Marex to track engagement or monetise premium content.
SOLUTION
The solution I proposed was to create a channel-centric marketplace, implementing a custom CMS and with the integration of Stripe for direct payments.
The platform evolved through three major iterations:
First MVP (2019-2020): Established a foundation with public content available for registered users, featuring articles categorised by topics, tags, and trading desks. This created a unified publishing system for trading desks across multiple asset classes.
Marketplace Structure (2020-2021): Pivoted towards a marketplace model with the introduction of premium content distributed via channels. During this phase, sales could only be invoiced to existing Marex clients, establishing the foundation for content monetisation.
Self-Service Commerce (2021-2023): Integrated automated billing and Stripe payment API enabling self-service purchases of premium subscriptions, opening access to a broader audience beyond existing clients.
Throughout these iterations, the platform was enhanced with:
A tiered content model with both free and premium subscription options
An intuitive reading experience optimised for financial content consumption
Seamless integration with the broader Neon ecosystem, particularly the Neon Dashboard
An AI chatbot (Neon Intelligence) to summarise research and increase premium content engagement
The platform was designed to be both user-friendly for clients and efficient for internal content creators, with a dedicated admin panel for the Neon Concierge team to manage subscriptions, invoicing, free trials, and content publishing workflows.
OUTCOME
Neon Insights has become one of Marex's most successful digital products:
Serving 5,000+ active monthly users
30% traffic increase on Neon Insights due to tailored market commentary articles on the post-login landing page
Successfully monetised premium research content across multiple trading desks
Improved client engagement and cross-selling opportunities for Marex's broader product suite
Enhanced brand positioning for Marex as a thought leader in financial markets
TECHNOLOGIES/METHODS USED
Design: Figma, FigJam
Project Management: Jira, Confluence
Development: React, TypeScript, MUI, Neon Design System
Payment integration: Striper API
AI integration: OpenAI API
Research: User interviews, AppCues
Process: Agile methodology, Kanban, cross-functional collaboration