Neon Metals
A liquidity platform enabling Metals clients to manage positions electronically, transforming a profitable yet inefficient phone-based process into an efficient and scalable platform with full price matrix and RFQ capabilities.
MY ROLE
Lead designer responsible for end-to-end design, stakeholders management, design system implementation, involvement in front-end development, QA support.
THE TEAM
2x designers, 6x developers, 2x QA, Market Making Business Technologist.
TIMELINE
Q2 2019 – Q3 2023
CHALLENGE
Base metal position adjustments were previously handled through slow, error-prone phone-based processes, creating bottlenecks for clients and brokers. The Metals team needed a more efficient, scalable, and transparent method for trading base metals with direct broker-client interaction and proper risk management controls.
SOLUTION
I developed a comprehensive digital solution that transformed the metals trading experience:
Built a secure client portal enabling 100+ high-revenue clients to adjust base metal positions electronically
Designed and implemented a price matrix for lending/borrowing base metals, providing clear market visibility
Created a custom RFQ (Request for Quote) tool facilitating direct broker-client trading
Developed a robust admin interface for market management and margin control
Integrated the platform with the Neon Design System for consistent UI/UX across the product suite
The solution prioritised usability and efficiency while maintaining the necessary security controls required in financial trading environments.
OUTCOME
Eliminated phone-based position adjustment processes, significantly reducing operational inefficiencies
Expanded trading capabilities with direct electronic access to CME metals markets
Enabled trading of outright and spread liquidity across six base metals in any size
Improved client experience through intuitive interface and streamlined processes
TECHNOLOGIES/METHODS USED
Design: Figma, FigJam
Project Management: Jira, Confluence
Development: React, TypeScript, MUI, Neon Design System
Research: User interviews, AppCues
Process: Agile methodology, Kanban, cross-functional collaboration
